Digital innovation hubs (DIHs) are one-stop-shops that help companies to become more competitive with regard to their business and production processes, products or services using digital technologies. They are based upon competence centres and provide access to the advanced knowledge, expertise and technology to support their customers with piloting, testing and experimenting with digital innovations.
Small and medium-sized enterprises represent the majority of all businesses in the EU. While large companies invest in ICT, SMEs are still lagging behind. Timely digitalization solutions are the key to sustaining competitiveness in the Digital Single Market.
Policy makers need a close cooperation with digital innovation hubs to ensure DIHs become the vehicles for effective policy implementation. On the other hand, policy support is needed for DIHs to become sustainable digitalion support actors.